You can return underwear, so long as the product packaging hasn't been damaged. If the item is not packaged, you can still return it, so long as the tags are still intact. You can return swimwear, so long as any hygiene seals are still intact.
Please, DO NOT return the item! In the event you have received a defective item, please contact us immediately with the following information: Your order number (found on the original order confirmation) Which item is damaged A description Photograp
We understand that sometimes you'll need to return items to us, and we've made this easy, fast, and straightforward. We’ve just partnered up with ReBOUND to offer you a smooth, local return experience. You can now return online through ReBOUND in
Yes, we will do our best to stop the shipment! But you have to contact us here or open a chat with us as soon as possible. Chat with us or drop us an email!
Usually, not long! Once you give the parcel back to the carrier, it takes approximately 3-5 working days to ship it to our warehouse. From the moment we authorize the refund, your bank still needs to process it. The amount of time it takes to proc
Usually, it doesn't take long! Refunds generally take 5-10 working days to show up on your bank account from the day you receive a Refund Confirmation email from us. The speed entirely depends on your bank or payment provider: some banks are quicker