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SikSilk

DO NOT return it! <span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">In the event you have received a defective item, please&#xA0;<span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}"><a href="mailto:customer@siksilk.com">contact us</a><span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">&#xA0;immediately with the following information:<ul><li style="font-family: Verdana, Geneva, sans-serif;">Your order number (found on the original order confirmation</li><li style="font-family: Verdana, Geneva, sans-serif;">Photos that show:<ul style="font-family: initial;"><li style="font-family: Verdana, Geneva, sans-serif;">The item in full showing the entire product</li><li style="font-family: Verdana, Geneva, sans-serif;">The fault itself&#xA0;</li></ul></li></ul><b id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: bold; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: Montserrat, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(0, 0, 0); text-transform: uppercase; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ALL CLAIMS FOR ORDERS ARRIVING WITH DAMAGED OR&#xA0;<b style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: bold; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: Montserrat, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(0, 0, 0); text-transform: uppercase; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">WRONG<b style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: bold; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: Montserrat, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(0, 0, 0); text-transform: uppercase; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE<span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">Please&#xA0;do&#xA0;not&#xA0;return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time.<span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}" style="font-family: Verdana, Geneva, sans-serif;">We&apos;ll solve it immediately!&#xA0;&#xA0;

Please, DO NOT return the item!
In the event you have received a defective item, please contact us immediately with the following information:

Your order number (found on the original order confirmation)
Which item is damaged
A description
Photograp

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I've received a faulty item, what should I do?Updated 3 months ago