I placed an order, but I immediately changed my mind. Can I cancel it before being shipped?Updated 3 months ago

At SikSilk, we understand that sometimes plans change, and you may reconsider a purchase shortly after placing an order. We appreciate your concerns, and we are here to guide you through our cancellation process.

Our Swift Processing System: Once an order is placed, our system kicks into action to ensure swift processing and dispatch. Our commitment to delivering your products promptly means that our processing times are designed to be efficient and quick.

Cancellation Challenges: Regrettably, due to the efficiency of our order fulfillment system, it is challenging to halt the shipping process once your order is confirmed. The moment you click 'Place Order,' our team initiates the necessary steps to prepare your items for dispatch.

Exploring Individual Solutions: While our standard process is swift, we understand that unique circumstances may arise. If you find yourself in a situation where you need to cancel an order immediately after placing it, we encourage you to contact our customer support team as soon as possible. We can't guarantee a cancellation, but our dedicated team will explore your case individually and do our best to assist you.