Il nome del nostro Bot è Melo. È sempre pronto ad aiutare! **24x7x365 ** Ma, se hai bisogno di parlare con un agente umano siamo disponibili

Se non hai trovato una risposta al tuo problema, inviaci un'email, cercheremo sempre di rispondere alle tue domande tra le 24 e le 48 ore al massimo.

SikSilk

<pre><span class="wysiwyg-color-red" data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">Please, DO NOT return the item!</pre><span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">In the event you have received a defective item, please <a href="https://siksilk.zendesk.com/hc/en-us/requests/new" target="_self">contact us</a> immediately with the following information:<ul><li>Your order number (found on the original order confirmation)</li><li>Which item is damaged</li><li>A description</li><li>Photographic evidence</li></ul><span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">Please do&#xA0;not return any damaged goods unless advised by a member of our support team, it may result in slower resolution time.<span data-sheets-userformat="{&quot;2&quot;:14785,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Helvetica Neue&quot;,&quot;16&quot;:12}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Do not return the item! Just call us or drop us an email! We&apos;ll solve it immediately. &quot;}">We&apos;ll solve it immediately!&#xA0;

Please, DO NOT return the item!
In the event you have received a defective item, please contact us immediately with the following information:

Your order number (found on the original order confirmation)
Which item is damaged
A description
Photograp

I've received a faulty item, what should I do?

Returns

Dov'è il mio ordine SikSilk?

Come posso seguire lo stato del mio ordine SikSilk?

Perché il link di monitoraggio non mostra alcuna informazione?

Come posso restituire un articolo?

Dov'è il mio rimborso?

Domande più frequenti

Guida alle taglie SikSilk Uomo

Guida alle taglie

Can I track my order?

Can I change my delivery address?

Why is my order not filled completely?

Informazioni sulla consegna

Shipping & Delivery

Is it safe to buy in your website?

What payment options do you offer?

What is Klarna?

I forgot to use my offer code. Can I claim it afterwards?

Why have I received an email saying the item I've ordered is out of stock?

Shopping

Can I return underwear or swimwear?

I placed an order, but I immediately changed my mind. Can I cancel it before being shipped?

I've received a faulty item, what should I do?Aggiornato 2 months ago