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SikSilk

No problem!All you need to do is grab our password reminder. You can find this at the &apos;Login/My Account&apos; section of the site.<img src="https://hsfiles.gorgias.help/help-centers/770/360086648453/Screen Shot 2020-08-21 at 11.58.55 AM.png" alt="Screen_Shot_2020-08-21_at_11.58.55_AM.png" class="fr-fic fr-dii">Simply click on the &apos;Forgotten password?&apos; link and we&apos;ll email a link over to you that will allow you to create a new password. &#xA0;

No problem!
All you need to do is grab our password reminder. You can find this at the 'Login/My Account' section of the site.

Simply click on the 'Forgotten password?' link and we'll email a link over to you that will allow you to create a new pass

I’ve forgotten my password, what shall I do now?

Account

Where is my SikSilk order?

How do I track my SikSilk order status?

Why does the tracking link show no information at all?

How do I return my items?

Where is my refund?

Most Frequently Asked Questions

SikSilk Menswear Size Guide

SikSilk Womenswear Size Guide

SikSilk Boys Size Guide

SikSilk Girls Size Guide

Men, Women & Juniors Shoes Size Guide

Size Guides

Can I track my Order?

Can I change my delivery address?

Why is my order not filled completely?

Delivery Information

Shipping & Delivery

Is it safe to buy in your website?

What Payment options do you offer?

What is Klarna?

I forgot to use my offer code. Can I claim it afterwards?

Why have I received an email saying the item I've ordered is out of stock?

Shopping

Can I return underwear or swimwear?

I've received a faulty item, what should I do?

I placed an order, but I immediately changed my mind. Can I cancel it before being shipped?

How long will it take for my Return to be processed?

When will I receive my Refund?

Returns Policy

Returns

Do I need to set up an account with you?

Which are the benefits of having an account?

How do I change and check My Account details?

The item I want is sold out online, now what?

How do I make sure I am purchasing the right size?

Where can I find the size guides?

Will you be getting more stock?

How do I take care of my products to make them last longer?

Products

What size are the models?

I am a social influencer and want to work with SikSilk

When is your next Sale?

General Enquiries

I’ve forgotten my password, what shall I do now?Updated 3 months ago