Delivery InformationUpdated 2 months ago
DELIVER TO
Standard Delivery £4.99
Next Day Delivery £6.99
Free Standard Delivery on orders over £50.00
Carrier - Postal
Standard Transit Time Estimate - 2 Days
Next Day Transit Time Estimate - 1 Day
THINGS YOU NEED TO KNOW...
- You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- Gift Card purchases don't count towards the free shipping threshold.
- In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
- Unfortunately, we're unable to deliver to Military Addresses in EU countries.
SHIPPING EXCLUSION LIST
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic , Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
CUSTOMS AND DUTY TAX?
When you buy products from another country onto your own, there might be an extra cost called 'Customs Duty' and ‘TAX’ that the local customs office might ask you to pay. We display this charge at the end of the checkout process for most regions excluding Switzerland, so delays are limited within customs.
This charge, if it applies to you, is your responsibility to pay. Whether you need to pay Customs Duty and TAX and how much it will depend on your country's rules. If you do need to pay this duty, how much you owe generally depends on what the products are worth and what kind of products they are.
When purchasing products from the UK from the EU there is no duty to pay under €150.00